States that it prioritises live removal: "Our team focuses on live humane bee rescue whenever possible. We carefully extract the colony alive and safely relocate the bees to a local Arizona beekeeper." It also states that where structural damage or safety risk makes live removal impossible, it explains the options first. That is the company's own account.
States that "Whenever it is safe for people and property, we perform live bee removal", collecting the colony and relocating it to an apiary or a local beekeeper, and describes that as "a very different approach from companies that only spray and walk away". That is the company's own description.
Straightforward about the limits of live removal, which is unusual and worth knowing: it performs live relocation only for newly-arrived swarms that are not yet established, fully exposed rather than inside a structure, and reachable. Swarms it does take are moved to its own managed hives. It states its first priority is the safety of people, pets and the public during a removal.
States that "Bee relocation is the best way to take care of any bee issue", and argues against extermination on two practical grounds: nearby bees rob honey from a poisoned hive and carry it back to their own colony, and comb left in a wall after extermination melts in Arizona heat and draws roof rats, ants, moths and cockroaches. That is the company's own reasoning.